Privacy policy

Privacy Policy

At Mexopo (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or contact us.

1. Information We Collect

We may gather information to provide and improve our services, including:

  • Personal Details: name, email address, mailing address, phone number, and account information

  • Transaction and Account Data: order history, payment details, and communication preferences

  • Technical Information: IP address, device type, browser, and website usage data

  • Cookies and Tracking Data: tools used to enhance website functionality and analyze traffic

2. How We Use Your Information

Your information is used to:

  • Process and manage orders and transactions

  • Respond to inquiries and provide customer support

  • Improve website usability and performance

  • Send updates, newsletters, or promotional messages (only if opted in)

  • Comply with applicable legal obligations and prevent fraudulent activity

3. Sharing Your Information

We do not sell or rent personal data. We may share information with:

  • Service providers assisting with hosting, payment processing, analytics, or communication

  • Legal or regulatory authorities when required to comply with laws or protect the rights, property, or safety of Mexopo and its users

All partners are bound by confidentiality and data protection agreements.

4. Data Retention

Personal data is retained only as long as necessary for operational or legal purposes. Once no longer needed, it will be securely deleted or anonymized.

5. Security

We implement reasonable technical and organizational measures to protect your personal data. However, no online system can guarantee 100% security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct or update your data

  • Request deletion of personal information

  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at orders@mexopo.eu.

7. Cookies and Analytics

We use cookies and similar technologies to enhance website performance, track usage, and improve user experience. You can manage or disable cookies through your browser, but some features may be limited.

8. International Data Transfers

Your information may be processed or stored outside your country. We ensure that appropriate safeguards are in place to comply with privacy regulations.

9. Updates to This Policy

We may revise this Privacy Policy occasionally. The most current version will always be available here with a new “Last updated” date.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

Email: orders@mexopo.eu

Mexopo is committed to handling your personal information responsibly and transparently while ensuring your privacy is protected.